FAQ

Shipping

All items are shipped via USPS. Once an order is placed, it will ship in 1-3 business days depending on volume of orders. Shipping times may vary, please allow 2-7 business days for delivery. Once shipped, First Class takes 2-5 business days and Priority takes 1-3 business days. International orders may take longer depending on the location. All orders (shipped to U.S. only) over $75 ship free. Need it shipped faster? Contact us. 

Return/Exchanges

Unworn/unwashed merchandise with tags intact may be exchanged/returned up to 30 days from purchase. Should you need to exchange or return merchandise, please send an email to matt@onthecapeapparel.com and include your order number and your request. We are not responsible for the return postage. If an item is returned, the shipping cost will not be refunded.

ALL ITEMS BOUGHT DURING A SALE ARE FINAL SALE AND NOT ELIGIBLE FOR REFUND OR EXCHANGE.

Any other questions? Send us an email: info@onthecapeapparel.com

 

 

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